PRIVACY POLICY

Last updated: May 19, 2026

This Privacy Policy explains how Paige Louise (“we”, “us”, “our”) collects, uses, and protects your personal information.

1. What Information We Collect

We may collect:

Name
Email address
Phone number (if provided)
Payment details (processed via third-party providers)
Session notes (if applicable for services)
Website usage data (cookies, analytics)

2. How We Collect Information

We collect personal information when you:

book a session
sign up for emails or newsletters
fill out forms on our Website
interact with our Website via cookies or analytics tools

3. How We Use Your Information

We use your information to:

provide coaching and counselling services
manage bookings and payments
communicate with you
improve Website performance and user experience
send relevant updates or marketing (if you opt in)

4. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no online transmission is 100% secure.

5. Third-Party Services

We may use trusted third-party platforms such as:

payment processors (e.g. Stripe, PayPal)
booking systems (e.g. Calendly)
email marketing platforms

These providers have their own privacy policies.

6. Cookies

Our Website may use cookies to:

improve user experience
track website performance
understand visitor behaviour

You can disable cookies in your browser settings.

7. Access & Correction

You may request access to, or correction of, your personal information at any time.

8. Data Retention

We retain personal information only as long as necessary for service delivery, legal obligations, or business purposes.

9. Confidentiality

Information shared during sessions is treated as confidential, except where disclosure is required by law, including:

risk of harm to yourself or others
legal subpoena or mandatory reporting obligations

10. Overseas Disclosure

Some third-party service providers may store data outside Australia. We take reasonable steps to ensure they comply with privacy standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact

If you have any questions about this Privacy Policy, you can contact:

Paige Louise
Email: hello@paigelouise.com